Communications Jobs Kenya Radio Control Agents | Career Point ...

Communications, PR Jobs Kenya
20 Radio Control Call Centre Agents urgently required
Do you have a clear accent and outstanding phone etiquette with flexibility to work on shift basis?
Our client, a leading provider of security solutions to high-end market in East Africa is recruiting Radio Control Call Centre Agents


You will be responsible for:
??? Responding to all calls made by clients and dispatching technical personnel in a timely manner to customers? requests on security related issues
??? Serving as a link between the technical team and the customers by providing support over the phone
??? Coordinating activities between different personnel to provide prompt response to an emergency situation
??? Informing clients by explaining procedures, answering questions and providing information
??? Handling all incoming phone calls for the security related issues at the customers? sites

Skills and competencies
??? At least a Diploma in Communications, Public relations or any related field
??? A minimum 1 year experience in call centre/control room
??? Must have a rich clear English accent
??? Outstanding phone etiquette
??? Highly flexible to work on shift basis
??? Should have energy and positive attitude
??? Knowledge of radio language is an added advantage

Interested and you can speak in a rich clear accent with energy and confidence?

Call us for a voice test starting today Wednesday 26th Sept to Thursday between 9.00 to 3.00 pm for a voice test and interview appointment.

Call? 0714 702 443 for a voice test.????
Flexi Personnel

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Source: http://www.careerpointkenya.com/2012/09/communications-jobs-kenya-radio-control.html

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